How does an automatic TeleService Call work?
Condition Based Service (CBS) sensors identify that a service is needed either for a vehicle fluid change (e.g. engine oil) or a wear-and-tear part replacement (e.g. brake pad). The vehicle then uses an Automatic TeleService Call to transmit service-relevant data to your BMW Service Retailer and a specialist will call you to make an appointment. Due to the accuracy of the data transmitted, the service team can obtain all of the necessary components for your vehicle in advance, which significantly reduces the duration of your appointment.
Overview of the benefits
- You’ll never forget another service appointment. The in-car system will work with your BMW Service Retailer to remind you in advance
- Your vehicle only receives the maintenance work it actually needs
- A maintenance appointment isn’t scheduled until your vehicle actually needs one based on individual driving habits
- Your BMW Service Retailer can prepare for your appointment in advance and order any necessary parts. Your appointment is conducted faster and more efficiently